Warranty policy

Every product carries the manufacturer warranty stated on its product page — 12 months on most devices, 6 months on accessories. The warranty starts on the delivery date shown on your invoice.

Manufacturing defects, component failure under normal use, and dead-on-arrival units. A DOA reported within 7 days of delivery is replaced, not repaired.

Physical damage, liquid damage, burnt boards, unauthorised repair, and normal battery wear below the manufacturer threshold.

Bring the device and your invoice to our service desk, or call us and we will arrange a pickup. Keep the box if you still have it — it speeds things up.